The NAACP Legal Defense & Educational Fund, Inc. (LDF) is the country’s first and foremost civil and human rights law organization.  Founded in 1940 under the leadership of Thurgood Marshall, who subsequently became the first Black U.S. Supreme Court Justice, LDF was launched at a time when the nation’s aspirations for equality and due process of law were stifled by widespread state-sponsored racial inequality. From that era to the present, LDF’s mission has been transformative — to achieve racial justice, equality, and an inclusive society.

LDF’s litigation, public policy advocacy and public education programs in the substantive areas of criminal justice, economic justice, education and political participation seek to ensure the fundamental and basic human rights of all people to quality education, economic opportunity, the right to vote and fully participate in democracy, and the right to a fair and just judicial system.

The NAACP Legal Defense and Educational Fund, Inc. (LDF) seeks an experienced Network and Systems Administrator to join the IT Department. This position reports to the IT Manager.


  • Help maintain server and network environment (primarily Microsoft Server running Active Directory);
  • Help manage Office 365/Azure AD environment, including Intune MDM;
  • Provide desktop support to Windows environment in conjunction with outsourced helpdesk;
  • Manage VoIP system and provide end user support on phones;
  • Handle new hire onboarding/orientations and departing user offboarding procedure;
  • Primary point of contact for users in DC office requiring urgent support;
  • Deploy end user workstations, phones, printers, and accessories;
  • Work with manager to build and maintain master images for desktops/laptops;
  • Work with manager on projects to deploy/update new systems as necessitated by business requirements;
  • Report to manager daily on current projects and outstanding tickets;
  • Perform all duties in accordance with all LDF’s standards, policies, and procedures;
  • Draft documentation for new and existing systems and assist in creating new IT policies;
  • Liaise with third party vendors/cloud providers for support and project work;
  • Identify, report, and resolve systemic IT issues with the IT Manager;
  • Maintain IT inventory;
  • Travel between LDF’s offices located in Washington, DC and New York City; and
  • Other responsibilities as assigned.


  • A minimum of 3 years of experience in the IT industry providing top tier support to end users;
  • Ideal candidate will have experience with Active Directory, Office 365/Azure AD, Microsoft Server and Windows (NTFS permissions, file shares, group policy, DNS, DHCP, DFS, etc.);
  • Strong verbal, written, and interpersonal communication skills;
  • High attention to detail;
  • Proven troubleshooting skills in a timely fashion;
  • Strong understanding of core networking concepts; and
  • Must be able to work independently with minimal oversight.

This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and LDF may exercise its employment-at-will rights at any time.

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The NAACP Legal Defense and Educational Fund, Inc. is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.

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